Frequently Asked Questions

We want to simplify your support. As busy working women, we want billing, sign-ups, and cancelations to be easy. The last thing we want to do is add to your mental load!

Custom Concierge Memberships are best for on-demand support, the best pricing on our holiday kits, and everything that is included in the other plans. 

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Essential Errands are best for those in the Columbus, OH area who want support with returns runs, other errands, and weekly meal planning. 

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Meal Plans Basic is best for outside of Columbus and anyone who just wants weekly meal plans and grocery lists.

Your membership starts the day you join. Your WG Concierge will reach out within 1-2 business days to onboard you.

Yes, use the website, email, or text your concierge at any time to upgrade, pause, or cancel.

Just ask! We handle custom requests — see the service menu to request a quote.

Membership renews monthly and can be canceled before your next billing date. Your commitment is one month of service at sign up.

Everyone has access to purchase services from the service menu. Custom Concierge members receive one credit per month and may purchase additional discounted credits to spend on the service menu or custom requests.

Credits roll over for one year.

No! Visit our Shop page to order kits, gift closets, and more! Members receive exclusive pricing on our products.